VivaConnect is hiring !!!

We are Hiring

Would you like to join the VivaConnect Team?

Sure you would, since we are a group of smart people who care about delivering the best technology-driven communication and customer engagement solutions to brands & enterprises. As important as it is to you, Career Development is incredibly important to us too, hence we want you to challenge yourself and grow with us.

We are currently hiring for:

Business Analyst (Experience upto 4 years)


  • Should have minimum 2 years experience in Business Analysis, use case preparation, functional specifications, test cases review and data modeling.
  • Proficiency with Microsoft Office Suite including MS Word, Visio and Excel.
  • Experience in documenting use cases and creating Requirement Artifacts.
  • Communicating requirements to project team member verbally and in the form of written business requirements, user interface specifications, printed output specifications and similar documents.
  • Consult with users to identify current operating procedures and to clarify program objectives.
  • Writing user manuals describing installation and operating procedures.
  • In Depth knowledge on Software Development Life Cycle
  • Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
  • An understanding of current industry techniques for requirements elicitation, analysis, and specification
  • Proven ability to serve as a liaison between client and the implementation teams.


  • Strong analytical and logical skills lead to providing instantaneous and workable solutions to business problems.
  • Establish and maintain effective working relationships with co-workers, managers and clients.
  • Superior listening skills as well as written and verbal communication skills.
  • Excellent professional integrity and a strong work ethic.

Head of Engineering (Experience 10 – 15 years)

Job Role:

  • Focus on building world-class software & quality engineering teams developing enterprise class software & applications.
  • Ensure best practice product development & engineering execution.
  • Ensure release, timelines of deliverable, resource utilization, resource availability, high level reviews of the deliverables, etc
  • Responsible for implementing a process improvement in software development.
  • Manage all aspects of cross-discipline product development teams.
  • Build & grow a strong development team in an organic driven environment.
  • Direct multiple critical projects, track high-level status and make adjustments as necessary to meet major milestones with little to no slippage.
  • Work with leadership teams to build product development & engineering change plans to align with company business plans.
  • Constantly seek innovative ways to improve the overall productivity and quality of the global product development team.
  • Be part of a team that is responsible for delivering on the software business plan.

Experience / Skills:

  • A proven track record of delivering world-class, large-scale, performance critical enterprise software products / multimillion-dollar projects on time, on budget and with quality in a growth oriented environment.
  • 10-15 years of relevant experience in the software engineering industry, out of which 3-5 years in a leadership position.
  • Should have managed software development managers, architects and leads for 3 to 5 years.
  • Significant exposure to enterprise applications, case driven agile development process.
  • Superior organizational and planning skills, excellent written/verbal communication and listening skills as well as exposure to managing international projects and operations.
  • Possesses great attitude and takes ownership for business commitments.
  • Demonstrated experience in translating business goals to software & technical plans.
  • Experience in the full development lifecycle of a product(s) sold to and used by a Global customer base.
  • Demonstrated strong technical & operational leadership skills.

If you think you have what it takes, send us your resume at

5 Reasons why your business should absorb the Missed Call factor.

‘Missed Call’ is the new innovation that is driving success to campaigns of brands and enterprises. While a majority of sectors have embraced it as a ‘bankable’ business opportunity, few apprehensions continue to exist about its success. Through this article we aim to unveil five striking reasons as to why a missed call based service is a must have and not an afterthought! 

1. Widest Coverage:

The active mobile base in India totals to 707.31 million. This metrics provides enough confidence to the marketers who aim at providing missed call based services. Also, people are mostly accompanied by their mobile phones wherever they go. This behavior contributes to voluminous responses and effectiveness of your campaigns.

2. Convenience to the customer:

As the customer is not charged missed call, one can have instant access to your services even at zero prepaid balance. Elimination of wait time blues and delayed responses further adds to convenience, resulting into high utility of services. 

3. Independent of literacy:

The service being based on ultra simplistic concept of dialing, one can expect participation from masses and classes, even those at Bottom of Pyramid (BOP). Even the rural populace can be easily targeted without bothering about the language barriers. 

4. Effective targeting:

The service allows you to implement the concept of SOLOMO (social, local and mobility) in the most effective way. As a marketer, you can communicate to the right consumer at the right time and in the right context/location.

5. Marketing & branding objectives:

Mobile phone is a highly personal medium that enables you to engage with the customer in a way that is appropriate.  Hence, your brand can deliver valuable experiences through instant connect with the customers. The real-time reports and analytics of services give better insights on consumer behavior which can be useful for future marketing activities.

Embrace the change, before it becomes a matter of the past!

Call us on 022.67856717 or email us at to get Missed Call for your business.

VivaConnect enhances the level of talent on-board to fuel its expansion plans!

Viva Infomedia Pvt. Ltd. re-christened as VivaConnect, announces the expansion of its senior management team to facilitate better alignment with business outlook, optimize operations and increase efficiency across the organization. The top-level of the company now comprises of qualified personnel who bring in wealth of experience and knowledge to the table in their respective domains.

Mr. K. N. Raichura, Chairman

He has more than 35 years of experience in international and retail business and truly personifies the term “perfectionism”. The same is reflected in the strategic decisions that he takes, as the Chairman of VivaConnect. As an entrepreneur, he combines all his experience in the areas of business development and finance to ascertain overall growth of the company. 

Mr. Vikram Raichura, Managing Director

He defines the road map to revolutionize the communication experience through a blend of technology and innovation. This self-styled first generation entrepreneur aims at exploring the opportunities in Cloud Communications. He believes in ‘work playfully’ and infuses this culture at his work place too. He favors to embrace the individuals potential that go beyond the accumulated knowledge and performance. He envisions VivaConnect to become the ‘preferred’ platform for Cloud Communication across industries.

Mr. Lochan Kothari, Head-Marketing & Sales 

He fills the newly created role of Head-Marketing & Sales.  His 14 years of experience in the said field combined with strong brand and advertiser relationship brings an invaluable depth and breadth of knowledge to the Company. As the Director Media Sales at Webaroo Technologies/SMS Gupshup, he pronounced the concept of Social Media on mobile apart from developing innovative solutions for leading brands. He was a proud recipient of ‘Gup Excellence Awards’ in Sales and has been recognized and awarded by the ‘World Brand Congress’ 2010 as ‘Young Achiever of the Year.’ Has worked for leading brands such as ‘The Indian Express’, ‘The Economic Times’ and DIAGEO INDIA (Johnnie Walker). And even spearheaded Johnnie Walker Retail initiatives in India where he has set up special ‘Johnnie Walker Stores’.

Mr. Pranab Basu, Vice President of IT & Operations

He has 15 years of experience in planning, developing & implementing cutting edge information solutions for diverse domains such Airline Cargo, Banking, Financial Services and Insurance. He is a certified Internal Auditor for ISO9001 and BS7799 with CMM Level 3 certification. With a rich experience in project management and delivery activities, he contributes to simplify techno-commercial operations.