Facebook partners with VivaConnect to scale-up its Missed Call Ad Unit business

Facebook had launched a missed call ad unit business specifically for the feature phone-heavy Indian market. To scale-up its reach across mobile devices, Facebook has partnered with VivaConnect.

This Missed Call Advertisement-based initiative is Facebook’s first foray into using primary feature of a mobile phone (i.e a missed call, voice call or SMS service), aimed specifically at helping advertisers reach their consumers in developing markets. India is quickly catching up to the US, Facebook’s biggest market. Last April, Facebook crossed the ‘100 million users’ milestone in India. Around 66% Indians access Facebook on mobile devices of feature phone segment and over 95% of India’s mobile subscriber base has a Prepaid connection.

Moreover, this is a market in which ‘giving someone a missed call’ is common, both in terms of practice and parlance. Overseas, people typically say, ‘I missed your call’; but here, a ‘missed call’ is something one deliberately places. Team Facebook is optimistic that the new Missed Call Ad format will bolster advertising on Facebook, through the mobile device, in India.

Maxine Schlein, Product Marketing Manager, Emerging markets at Facebook, says, “Consumer behavior in high-growth markets is changing very rapidly and we are poised to respond to that as quickly as possible. We see brands delivering useful and entertaining content like sports scores, news, or celebrity messages that people find valuable enough to take the time to listen to and interact with. There is also a good tie-in for direct response advertisers who can use the missed call unit as lead generation, where a person is essentially raising their hand and expressing interest in a good or service.”

Missed Call
Michelin India’s advertisement campaign over Facebook with call to action over Missed Call. An easy connect with brand for users accessing the site over mobile phone.

How it works: In addition to the regular Facebook Ads, the Missed Call Ad Unit has a ‘Missed Call’ button. As users click on ‘Missed Call’ button, they are automatically taken to the dialing screen that features the telephone number. As they initiate the call its automatically disconnected after two rings. In response they promptly receive a call back or an SMS delivering interactive content such as music, cricket scores, celebrity messages or simply a brand message from the advertiser.

In this Ad unit, the easily available user’s ‘social data’ on their respective Facebook pages, will help brands to fine tune the way they target and communicate with people. Moreover, mobile access will allow for effective re-targeting of consumers and personalizing the content.

Vikram Raichura, Managing director, VivaConnect, says, “Facebook has been a hot trend over mobile in India and so have been missed call services. Together, they would be a perfect solution for delivering an enhanced brand experience over mobile. Missed calls offer an instant way to spark conversations.”

VivaConnect connects brands and their consumers through innovative mobile marketing services. The company holds over 30 million interactions in a single day through services of Voice call, Missed Call, SMS, Email and Mobile Apps.

Featured over Afaqs and Media Avataar.

Growing beyond conventional mobile marketing company

Bharatesh Salian01 (copy)Bharatesh Salian (Chief Strategy Officer – VivaConnect), talks to DIGITAL TERMINAL on this latest marketing trend and shares his strategies for further growth.

How do you see the growth of Indian mobile marketing Industry?
India has over 154 million smart phone users out of which about 86 million users enjoy internet access over their mobile phone. With this exponential growth in smart phone market, mobile app industry is likely to grow fourfold into a whooping Rs. 3,800 crore industry by 2016.

Augmented Reality (AR) concepts will have higher takers among TIER 1 & TIER 2 cities, enabling Brands and Enterprises to process even more of interactive content right over mobile screens building fruitful engagement. Last year even brought amazing shift of E-commerce to m-commerce, which is expected to promote m-wallet initiatives in next 2 years.

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What are the major challenges vendors has to face in the industry?
Since Mobile marketing is relatively new addition to traditional marketing vehicles, it’s still to get a significant share in overall marketing budget. Opting for mobile marketing services requires a certain level of technical expertise to understand the possibilities it can create. Industry is yet to learn that mobile marketing generates higher ROI and has more benefits than other marketing vehicles.

Secondly, The overall Tele-density of our country had notched 74.02% by 2013, yet flip-flopping Telecom regulations and policies have adversely affected the rapidly changing market conditions, also slackening growth of data services. Thus engaging population over data services is still a major challenge.

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What are the services and solution you offer to Indian customer?
VivaConnect is a creative Mobile Marketing Company having India’s LARGEST infrastructure for Voice and Missed Call Services. We ideate solutions for Brands & Enterprises over missed calls, sms, email, mobile apps and voice platform.

Our solutions are often a combination of more than one service, for instance, consider Missed call Bank account balance check service. As and when a bank customer gives a missed call to check his bank account balance, he receives a prompt reply over sms furnishing his up-to-date account details. Saving him time, hassle and money (It’s a free service for end-user).

In that manner, we finely tune mobile services to match clients objective and mobile using habit of their intended group. So basically services of sms, mobile app & voice stay at the core, as we weave an engaging brand experience around it. Most of our solutions build an engagement at ‘zero cost’ for the end-user and are great for authenticating, registrations, activation/deactivation, voting, polling, sampling, gratification and more.

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Which are the verticals you serve?
We gladly serve Brands, Enterprises and Media, actually numerous entities from all walks of the industry. That’s the absolute beauty of offering mobile marketing solutions, they are useful to every communication taking between brands and the consumer.

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What are your marketing strategies? How you are working to promote your services in India?
There’s active discussion and sharing of insights of mobile marketing over social media platforms as Twitter, Facebook and LinkedIn. We have occasional press releases and publish articles encircling mobile marketing industry over online media. Then there’s regular post over our company’s blog and a monthly newsletter.

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Tell us about some of your leading clients.
We are extremely proud to have some of leading names from the industry as our esteemed clients.The list includes Central Bank of India, ICICI Bank, Kotak Mahindra, Reliance, Sharekhan, Vijaya Bank from BFSI sector. We offer services to Doordarshan, Sony Television, Life OK and Zee Entertainment from Television industry. We are also associated with LUX, Ponds and a few brands under Hindustan Unilever (HUL) Limited and BIG 92.7 FM among the radio network.

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What are your future plans in terms of new market or new solution?
We believe in constant evolution and hence have grown much beyond being a company that just provides mobile marketing services, we foster innovation.

We’re honoring path breaking concepts and fresh ideas that project a potential to materialize as services. The brilliant minds bring such concepts to table are not only rewarded with monetary rewards, they will also be taken further to grant profit-sharing initiatives and launching of a company.

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As posted by DT News Network on September, 03, 2014 – ‘VivaConnect Believes in Constant Evolution and Grown Much Beyond Being A Company’

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Social Media & Mobile Marketing – A Seamless Integration

Social media has grown exponentially strong in past 2 years and more so over Mobile. Over 33 million Indians flock twitter, 62 million Indians access Facebook over mobile phones and more than 100 million users are enjoying Internet over mobile.

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Growing strong on Mobile
Interestingly, a mobile user spends about 65% of time spent posting photos, using maps, playing games, sharing content, blogging and reading over social media platforms. As mobile phone has made it easier for all to share and consume data on the move, that’s exactly where opportunity lies for Businesses, Brands and Enterprises to reach their target consumers. Needless to say, Mobile marketing is the key to unlock this potential reach.

Mobile Marketing – Its much more than what you think!
Let’s have a clear understanding of the term ‘Mobile marketing’ – It’s absolutely not about selling your products or services over mobile, Instead it’s about offering a warm experience of your brand through services of Voice Calls, Missed Calls, SMS, Email and Mobile Apps.

It has much to do with understanding mobile usage habit of your target consumers, addressing their requirement and gradually nestling your brand over mobile so that when they look out for your, you’ll be right into the spot.

Making things simpler and easy
Let’s say your brand has built a mobile app and you need more users through increased downloads. So how about saving them (user) the hassle of searching your app in the app store and instead giving them a missed call number to download the app. Just flash the number over social media & networking sites, as a user discovers and gives a give a missed call, a download link would be sent to him over a SMS.  One tap on the link and Voila, you’ll have one more user!

We all want things simplified for our customers and that’s a great advantage offered by Mobile marketing services. Mobile has changed the way we consume all sorts of online content and thus incorporating Missed call, SMS, & Voice services further enhances the engagement. Moreover it offers the quickest call to actiona zero or minimal cost engagement and an instant connect.

Mobile marketing services integrated over social media platforms has much to offer, have you tested it for your brand?

 

Mobile Marketing & Social Media – A Seamless Integration

As India gets its newest Prime Minister post the most epic electoral battle, Digital Media was seen on front run throughout the campaigning. Social media has grown exponentially strong over past 2 years. We all have experienced a firsthand dose to its immense power of reach. Over 33 million Indians are on twitter, 62 million Indians access Facebook on their mobile phones and more than 100 million Indians enjoy Internet.

Social media happens on Mobile
65% of time spent on social media happens over mobile for posting photos, using maps, playing games, sharing, blogging, etc. that’s exactly where opportunity lies for businesses to thrive. Needless to say Mobile marketing is the key to unlock this potential reach.

Let’s get one thing clear, Mobile marketing is not about selling your products but it’s about giving an experience. It’s about understanding the psyche of consumers and then engaging them smartly. One of the best experience that it offers is the quickest ‘call to action’. Nobody likes complex things, absolutely not if they are new to your product (Brand). So make it absolutely easier for them to engage with you.

Missed calls to download apps
Let’s say you have a mobile app that needs higher downloads, so why not save users the hassle of searching your app in the app store and instead give out a missed call number to download it. All they need to do is give a missed call to receive a download link via SMS, one tap and Voila!

One click/tap connects a call
When it comes to customer support, nothing beats a voice call experience. So create easy access points over banners & web pages using ‘Click-2-Call’ services. As & whenever one desires for any support or help, they can enter their mobile number at this access point & hit go to receive a phone call in return, thus establishing a connect between consumer & your customer support. Pretty simple ain’t it?

Mobile service are super easy
Mobile marketing services are amazing for registrations, coupons, voting, validation and authentication through ‘Click-2-Missed Call’ services. Integrate it by placing web ads & icons in a way that when accessed from mobile phones it will allow users to trigger a missed call without entering the number manually. Their action can be easily acknowledged over a SMS.

Don’t sell, offer an experience!
Mobile devices have changed the way we consume all sorts of online content and Mobile marketing has a lot in offering to ease the connect between brands and its consumers. It’s inevitable, and as we said earlier it’s not about selling the product but it’s about offering an experience.

 

Curious to know more?
Lets discus the possibilities for your brand..

Say Hi to us at bina@vivaconnect.co

 

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21-34 .. That’s where to hit with online advertising!

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A recent study of Consumer behavior towards online advertising reveals that campaigns targeted at consumers in age category of 35-54 have a success rate of 41%, while the one’s targeted at age category of 21-34 has a whooping success rate of 62%

Youths are the Trendsetters
By engaging the youth with interactive online advertising campaigns, brands can make their mark, create a buzz  and set a trend effectively. The campaigns that connect with youth have a higher probability of being clicked over. Such campaigns gather higher clicks, receive likes on Facebook, are shared on WhatsApp and become part of their lingo too. Impulsive engagement and enthusiasm of youths significantly leverages the campaign.

48% are 18 – 24 yrs old*
Interestingly the campaigns incorporating mobile are found to be all the more effective in taking the message across as 48% of Indian smart phone users are 18-24 yrs old. These youths are highly active over mobile with Social networking, Games and Apps building their area of interest. With growing favoritism of smart phones, new channels are being opened up for advertising and marketing. Hence one can’t afford to overlook Mobile when thinking online advertising.

To sum it up, online advertising must appeal to youths and shall aptly integrate Mobile marketing in their campaigns. After all If it’s a thumbs up from youth, then you’ve hit the spot 😉