“The Intrusive Ad is dead, long live the Intriguing Ad!”

Ad Blocking

Playing a Game…. Pause… Ad !
Watching a Video….Pause… Ad !
Reading an Article….Pause… Ad !
Block ! Block ! Block !…In short, We just Hate Ads.

All the favorite activities that a Mobile user wishes to do on his Mobile device are bombarded with ads. The users have now built an immunity system against them – banner blindness, ad-blocking software & the nano second reflex of closing off ad pop-ups. While annoyance is one of the prime factors, the users are equally concerned of privacy as well, since no other device has this degree of an intimate relationship with them.

Realizing this, Apple recently decided to support ad blocking with iOS 9, allowing it’s users to enjoy an ad-free mobile experience while forcing publishers and mobile advertisers to rethink their advertising approach by overcoming these barriers.

Hence, Marketers will now have to think around strategies that make the user engage and interact with the ad rather than just seeing it on his/her device. This is because the focus has now changed, to not just what content or offer the ad contains, but also the context, timing and frequency that needs to be customized to every individual user. If these parameters are not met by Brands, users will continue to block ads now and in the future.

In India too, Mobile users face a challenge because of ad bombarding, leading to slower page load time and high data consumption, hence a recent study also shows that the number of people actively using ad blockers in India too, has increased from 2 million to 4 million in a span of just 3 months. How will Marketers face this challenge?

Brand Marketers now need to understand that besides creating engaging ad copies, shareable content and awesome branding initiatives, they also need to explore ways that will create user generated ads in both online & offline worlds. Understanding the current challenges Brand’s face, VivaConnect has devised a solution for gaining maximum interactions of Brand’s creative campaigns from it’s customers, where we combine the power of online targeting with the strong offline reach to provide an experience the customer enjoys leading to loyalty and retention. VivaConnect makes use of it’s own Voice & Missed call platform to create a customer initiated ad journey with the Brand, thus providing maximum output to the relevant stakeholders – The Customer, The Brand, The Publisher.

With the advent of this new style of advertising in the online space, we can rightly proclaim “the intrusive Ad is dead, long live the intriguing Ad”. To know more about this solution and to create ads that gain maximum impact even in the current advertising scenario, give us a missed call on 0 83 83 83 83 99.

(Author – Mr. Vikram Raichura)

Embracing Cloud-Communications for a Competitive Advantage : CIO Review

Cloud-Communication. You might have heard this term a lot, but do you really know what exactly is it? Let’s clear up the idea of cloud communication first for better understanding of how it can provide your business a competitive edge. In generic words, cloud means anything that can store data without being physically present with you, i.e., at a remote location. Any communication which is done accessing data stored in cloud can be called as Cloud-Communication. Cloud-Communication providers deliver Voice and Data communication applications and services. These applications and services are hosted on provider’s servers, giving their customers access to the cloud.

Many businesses are leveraging cloud communication for competitive advantage. A cloud based communication solution can be an integral tool for a business. It enables a business to do things smartly and swiftly than the competition. Good business is all about customer relationships, and a survey by CloudTech found that activating cloud communication improves the interaction between client and business. According to “India Cloud Computing Market Forecast & Opportunities, 2020,” the market for cloud computing services in India is projected to grow at a CAGR of over 22 per cent during 2015-2020. With nearly 8 million Small and Medium Businesses (SMBs) in India, this market segment presents a huge opportunity for SaaS (Software as a Service) vendors and solution providers.

If I talk about VivaConnect’s solutions based on Cloud-Communication, we provide services on SaaS principle. For instance, we provide client with a number (no sim cards or system required), and the customized campaign is run at the back end on our servers and PRI lines. The biggest advantage for the clients is that they don’t have to invest in the infrastructure or PRI lines, they can just buy the relevant services and monitor the activities remotely with timely reports and software/web panels. They only have to pay for services or applications they use, thereby having a cost-effective, reliable and secure communications environment, says Mr. Vikram Raichura, MD, VivaConnect.

Know More : http://bit.ly/1KKx0Dn

Business is not just about growing, it’s also about building.

Business is not just about growing, it's also about building.

Success or failure of any business depends on the area of focus of the core teams. In a startup stage, the core teams focus only on growing the business, however when the growth stagnates the core teams are expected to deliver beyond growth, moving into the phase of sustaining the business that has been built. This is because majority of businesses devise a growth strategy that’s focused on short-term goals (user acquisition, expansion, increasing market share, increasing toplines) and plan to design the long-term goals (customer experience, retention), once the short-term goals are achieved, thus leading to only short-term benefits. In the hastiness to achieve quick results, the focus of the business, that is crucial to attain the desired result, becomes hazy.

Although every business can capture maximum eyeballs by spending on a launch strategy across paid media channels, what really matters is repeat customers. While there may be a million people who are attracted by the offers a business promotes at the initial stage, if no efforts are put to build the customer experience and make improvements in the product or services, the business will struggle to sustain.

When a business focuses on building a strategy that engages it’s customers strategically, right from the awareness to acquisition to retention to turning them into evangelists, the business will create value… delivering more than what the customer perceives of what he is paying for. Hence businesses which identify that growing is only focused on acquiring, while building is focused on delivering wow experience and getting repeat customers, recognize that winning only a few battles isn’t the goal, winning the war is.

So the crux actually lies in how many people keep coming back to you even when you do not reach out to them, and that’s when you can be sure that you’ve built a business, not just grown a business.

(Author – Mr. Vikram Raichura)

Create your own community, Create your own followers.

Create your own community, Create your own followers
Majority of marketers today, purchase data that’s readily available with different publishers, telecom operators, advertisers and data providers to promote their Brand. The accuracy of the data is left for assumption until the campaign is executed and a set of people that are not even closer to the Brand’s Target Group, respond in confusion, leaving everyone perplexed. The budget spent on carpet bombing also, has a high chance of reaching the wrong audience leading to loss of context, loss of communication and loss of money spent to reach an individual.

As per a recent report by TRAI, the share of Prepaid user base is over 95% in India. This is due to the tight monthly spending budget that most Indians have and a prepaid account makes it possible for them to limit their Mobile spend. Moreover, there is a lot of churn in the ownership of prepaid mobile subscriptions, since in many households the prepaid subscription belongs to one individual but shared by multiple family members. Brand’s most active and untapped market lies in the media dark regions, however, there too, a number that is registered on a 30 year old male, would be used by a 28 year old female.

In such conditions, how can a marketer be sure if the Brand message is reaching the right person and making any impact?

Marketers need to harness the power of customer experience, by giving the power of choice in the hands of the customer to choose what campaign they are interested in, what Brand they want to follow and when they want to be contacted.. That’s where
​Customer ​initiated Brand Solutions are a relief for Brand Marketers.

VivaConnect designs ​and executes such “Customer ​initiated campaigns” that lets marketers reach only those consumers who are really interested in their Brand, no matter whose prepaid subscription or what type of phone they are using currently.

Creating over 1 Billion interactions for Brands with their solutions across industries, VivaConnect has powered LiveTalk for Bharatiya Janata Party, ​Missed call based voting for The Voice India by & TV, Inbound WhatsApp campaigns for multiple FMCG & Entertainment Brands & more across the Mobile horizon.

​So dial a missed call on 0 83 83 83 83 99 ​and take the first step in creating your own active community​.​

The Top Mobile industry Innovators at mBillionth Event : Featured in YourStory


The 6th mBillionth Event at India Habitat Centre on 23rd July saw many business tycoons, tech leads, CEOs and eminent players from the Mobile Industry, showcasing their innovative solutions under a single roof.

From nimble startups and NGOs to government agencies and public sector organisations, the event was full of spirit and creativity. Amidst all these innovators, VivaConnect showcased its innovative and effective solutions.

It was inspiring to meet the other innovators from the industry and was equally enlightening to know about their products and the visions involved behind it.


In a nutshell, the event witnessed the creativity of mobile innovators from 8 South Asian countries – from AR apps and alerting services to community centres and citizen engagement platforms. Read more at YourStory.